Believe To Succeed Christian Life Coaching

Believe to Succeed Life Coaching

Website: www.believetosucceedlifecoaching.com

Effective Date: February 17, 2026

Last Updated: February 17, 2026

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TABLE OF CONTENTS

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1. Introduction

2. Information We Collect

3. How We Collect Your Information

4. Why We Collect Your Information

5. How We Use Your Information

6. Who We Share Your Information With

7. How Long We Keep Your Information

8. How We Protect Your Information

9. Data Breach Notification Procedures

10. Your Rights Regarding Your Information

11. Cookies and Tracking Technologies

12. Website Accessibility (UserWay)

13. Third-Party Links and Services

14. Telehealth and Virtual Coaching Sessions

15. Social Media Policy

16. Children's Privacy

17. State and Federal Compliance

18. Changes to This Privacy Policy

19. Contact Information

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1. INTRODUCTION

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Believe to Succeed Life Coaching ("we," "us," "our"), owned and operated by Tracy Bailey, is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website (www.believetosucceedlifecoaching.com), use our services, or communicate with us in any way.

We provide Christian life coaching services, including individual coaching, couples coaching, group coaching, family coaching, corporate coaching, and coaching for pastors and churches. Our practice is located in Mitchell, South Dakota, and we offer virtual coaching sessions to clients throughout the United States.

By using our website, booking a consultation, scheduling a session, or engaging our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use our website or services.

This policy is written in plain language so you can easily understand how your information is handled. If anything is unclear, please contact us using the information provided at the end of this document.

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2. INFORMATION WE COLLECT

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We may collect the following categories of personal information depending on your interaction with us:

Personal Identification Information:

- Full name (first and last)

- Email address

- Phone number

- Mailing address

Coaching and Session-Related Information:

- Appointment dates and times

- Session notes and progress records

- Goals, concerns, and personal matters discussed during coaching sessions

- Intake forms and questionnaires

- Any information you voluntarily share during coaching sessions

Payment and Billing Information:

- Payment method details (credit card, debit card, or other payment methods)

- Billing address

- Transaction history and invoices

- Session package selections

Technical and Website Usage Information:

- IP address

- Browser type and version

- Device type (desktop, mobile, tablet)

- Operating system

- Pages visited on our website

- Time and date of visits

- Referring website or source

- Cookie data and tracking identifiers

Communication Records:

- Emails sent to and from our practice

- Phone call logs

- Text message records

- Contact form submissions through our website

- Messages sent through our client portal

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3. HOW WE COLLECT YOUR INFORMATION

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We collect your information through the following methods:

Website Forms:

When you fill out our contact form, book a free consultation, or submit any form on our website (www.believetosucceedlifecoaching.com), we collect the information you provide, including your name, phone number, email address, and the content of your message.

Client Portal:

When you create an account or book sessions through our client portal (hosted at believetosucceedtherapy.clientsecure.me), your registration details, appointment history, and related information are collected and stored within the platform.

Direct Communication:

When you contact us by phone (605-299-5215), email (tracy@believetosucceedlifecoaching.com), or text message, we may collect and retain records of those communications.

Coaching Sessions:

During virtual coaching sessions, we may collect information you voluntarily share, including personal, spiritual, and life-related details relevant to your coaching goals.

Telehealth and Video Platforms:

When you participate in virtual sessions, the telehealth platform used may collect technical data such as connection information, device details, and session duration.

Cookies and Tracking Technologies:

Our website uses cookies, analytics tools, and similar technologies to collect technical and usage data automatically when you visit our site. See Section 11 for full details.

Payment Processing:

When you make payments for coaching sessions or session packages, your payment information is collected by our third-party payment processor. We do not store your full credit card or payment details on our systems.

Third-Party Platforms:

If you interact with us through social media platforms (such as Facebook or Instagram), those platforms may share certain information with us in accordance with their own privacy policies.

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4. WHY WE COLLECT YOUR INFORMATION

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We collect your personal information for the following purposes:

- To provide Christian life coaching services to you, including individual, couples, group, family, corporate, and pastoral coaching

- To schedule, manage, and confirm appointments and consultations

- To communicate with you about your sessions, progress, and any scheduling changes

- To process payments and manage billing for coaching sessions and session packages

- To respond to your inquiries submitted through our contact form, email, phone, or text

- To maintain accurate records of your coaching history and progress

- To improve and personalize your experience on our website

- To analyze website traffic and usage patterns to enhance our online presence

- To send you information about our services, resources, and blog content (only with your consent, where applicable)

- To comply with applicable laws, regulations, and legal obligations

- To protect the safety and rights of our clients, our practice, and the public

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5. HOW WE USE YOUR INFORMATION

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Your information is used in the following ways:

Service Delivery:

We use your personal and coaching-related information to provide effective life coaching services tailored to your goals and needs. This includes preparing for sessions, tracking your progress, and providing you with resources and tools.

Appointment Management:

We use your contact information to schedule sessions, send appointment reminders, and communicate about any changes to your appointments.

Billing and Payments:

We use your payment and billing information to process transactions for individual sessions and session packages (including 5-session, 10-session, 6-month, and 12-month packages).

Communication:

We use your email, phone number, and other contact details to respond to your questions, provide session updates, and share relevant coaching resources.

Website Improvement:

We use technical and usage data collected through cookies and analytics tools to understand how visitors use our website, identify areas for improvement, and ensure the website functions properly.

Legal Compliance:

We may use and retain your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

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6. WHO WE SHARE YOUR INFORMATION WITH

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We respect your privacy and limit the sharing of your information. We may share your personal information with the following third parties only as necessary to provide our services or as required by law:

Client Portal and Scheduling Platform:

We use a secure client portal (ClientSecure/Jane App) for scheduling, session management, and client records. Your information is stored securely within this platform in accordance with their privacy and security practices.

Payment Processors:

We use third-party payment processing services to handle payments for coaching sessions. These processors receive only the payment information necessary to complete your transaction. We do not store your full credit or debit card numbers.

Website Hosting and Technology Providers:

Our website is hosted by a third-party platform provider. These providers may have access to technical data collected through the operation of our website, such as IP addresses and usage data.

Analytics Providers:

We may use analytics services (such as Google Analytics or similar tools) to collect and analyze website usage data. These providers help us understand how visitors interact with our website. The data collected is typically aggregated and anonymized.

Accessibility Provider:

We use the Accessibility by UserWay widget on our website (see Section 12 for details). UserWay does not collect personal information from visitors interacting with the accessibility widget.

Email and Communication Tools:

We may use third-party email services to communicate with you. These services process your email address and communication content.

Legal and Regulatory Authorities:

We may disclose your information if required to do so by law, regulation, legal process, or government request. This includes situations where disclosure is necessary to protect the rights, safety, or property of our practice, our clients, or the public.

Professional Collaborators:

In rare circumstances and only with your explicit written consent, we may share relevant information with other professionals (such as therapists, counselors, or medical providers) involved in your care or support.

We do not sell, rent, or trade your personal information to any third party for marketing or advertising purposes.

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7. HOW LONG WE KEEP YOUR INFORMATION

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We retain your personal information for as long as necessary to fulfill the purposes described in this policy, provide our services, and comply with legal obligations.

Coaching and Client Records:

We retain coaching session records, notes, and client files for a minimum of seven (7) years from the date of your last session, in accordance with professional best practices and applicable South Dakota regulations. In some cases, records may be retained for up to ten (10) years depending on the nature of the records and any applicable legal requirements.

Payment and Billing Records:

Financial transaction records are retained for a minimum of seven (7) years to comply with tax and accounting obligations.

Communication Records:

Emails, messages, and other communication records are retained for as long as necessary to support your coaching services and are deleted after the applicable retention period or upon request (subject to legal obligations).

Website and Analytics Data:

Technical data collected through cookies and analytics tools is retained in accordance with the data retention settings of the analytics tools we use. This data is typically anonymized and aggregated.

Deletion of Records:

After the applicable retention period, your records will be securely deleted or destroyed. If you request deletion of your records before the retention period ends, we will comply with your request to the extent permitted by law. Certain records may need to be retained to comply with legal or regulatory requirements even after you request deletion.

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8. HOW WE PROTECT YOUR INFORMATION

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We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, use, disclosure, alteration, or destruction.

Our security measures include:

Encryption:

Data transmitted through our website and client portal is protected using industry-standard encryption protocols (such as SSL/TLS) to ensure secure communication between your device and our systems.

Access Controls:

Access to your personal information is restricted to authorized personnel only. Tracy Bailey, as the sole practitioner and owner, maintains direct control over all client records. Access to digital systems is protected by secure passwords and, where available, multi-factor authentication.

Secure Storage:

Client records and sensitive information are stored using secure, password-protected digital systems. Physical documents, if any, are stored in locked and secure locations.

Third-Party Security:

We carefully select third-party service providers (such as our client portal, payment processors, and website hosting provider) that maintain robust security practices and comply with applicable data protection standards.

Staff Training:

As a sole practitioner, Tracy Bailey stays informed about current best practices in data privacy and security to ensure proper handling of your information.

Regular Review:

We periodically review and update our security practices to address new threats and maintain the protection of your data.

While we take all reasonable steps to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but are committed to doing everything within our power to safeguard your data.

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9. DATA BREACH NOTIFICATION PROCEDURES

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In the event of a data breach that compromises your personal information, we will take the following steps:

Immediate Response:

We will promptly investigate the breach, identify the scope and impact, and take steps to contain and remediate the situation.

Notification to Affected Individuals:

If the breach poses a risk of harm to you, we will notify you as soon as reasonably possible and no later than required by applicable South Dakota and federal laws. Notification will be provided by email, phone, or written letter, depending on the circumstances and the contact information we have on file.

Information Provided in the Notification:

Our breach notification will include a description of the incident, the types of information involved, the steps we are taking to address the breach, and recommendations for steps you can take to protect yourself.

Notification to Authorities:

We will report the breach to the appropriate regulatory authorities as required by applicable law, including the South Dakota Attorney General's office if the breach meets the reporting thresholds under South Dakota's breach notification law (SDCL 22-40-19 through 22-40-26).

Documentation:

We will maintain records of any data breach, including the facts surrounding the breach, its effects, and the remedial actions taken.

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10. YOUR RIGHTS REGARDING YOUR INFORMATION

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You have the following rights with respect to your personal information:

Right to Access:

You have the right to request a copy of the personal information we hold about you. We will provide this information in a reasonable timeframe and in a commonly used format.

Right to Correction:

If you believe any of the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.

Right to Deletion:

You may request that we delete your personal information. We will comply with your request to the extent permitted by law. Please note that we may need to retain certain records to comply with legal, regulatory, or professional obligations (such as the record retention periods described in Section 7).

Right to Restrict Processing:

You may request that we limit the ways in which we use your personal information under certain circumstances.

Right to Withdraw Consent:

Where we rely on your consent to process your information (such as for marketing communications), you have the right to withdraw that consent at any time.

Right to Data Portability:

You may request that we provide your personal information in a structured, commonly used format so that it can be transferred to another service provider.

Right to Opt Out of Marketing:

You have the right to opt out of receiving marketing or promotional communications from us at any time by contacting us or using the unsubscribe mechanism provided in the communication.

How to Exercise Your Rights:

To exercise any of these rights, please contact us using the information provided in Section 19 of this policy. We will respond to your request within thirty (30) days. We may ask you to verify your identity before processing your request to protect your privacy and security.

Exceptions:

In certain circumstances, we may be unable to fully comply with your request due to legal, regulatory, or professional obligations. If this is the case, we will explain the reason to you.

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11. COOKIES AND TRACKING TECHNOLOGIES

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Our website (www.believetosucceedlifecoaching.com) uses cookies and similar tracking technologies to improve your browsing experience and help us understand how our website is used.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help the website recognize your device and remember certain information about your visit.

Types of Cookies We Use:

Essential Cookies:

These cookies are necessary for the basic functioning of our website. They enable core features such as page navigation and access to secure areas. The website cannot function properly without these cookies.

Analytics Cookies:

We may use analytics cookies (such as those provided by Google Analytics or our website hosting platform) to collect information about how visitors use our website, including which pages are visited most often, how long visitors stay on each page, and how visitors navigate through the site. This data is typically collected in an aggregated and anonymized form and is used to improve our website.

Functional Cookies:

These cookies allow our website to remember choices you make (such as your preferred language or accessibility settings) and provide enhanced, more personalized features.

Third-Party Cookies:

Some cookies may be placed by third-party services that appear on our pages, such as embedded content, social media sharing buttons, or analytics providers. These third parties may use cookies in accordance with their own privacy policies.

Managing Cookies:

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking certain cookies may affect the functionality of our website.

To manage cookies in your browser:

- Google Chrome: Settings > Privacy and Security > Cookies and Other Site Data

- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data

- Safari: Preferences > Privacy > Cookies and Website Data

- Microsoft Edge: Settings > Cookies and Site Permissions

Do Not Track:

Some browsers offer a "Do Not Track" feature that signals to websites that you do not wish to be tracked. Our website currently does not respond to "Do Not Track" signals, but you can manage tracking through your cookie settings as described above.

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12. WEBSITE ACCESSIBILITY (USERWAY)

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We are committed to ensuring that our website is accessible to all visitors, including individuals with disabilities. To support this commitment, our website uses the Accessibility by UserWay widget.

What Is UserWay?

UserWay is a third-party accessibility tool that enhances website accessibility and helps our site work toward compliance with the Americans with Disabilities Act (ADA), Web Content Accessibility Guidelines (WCAG 2.1), Section 508, and other applicable accessibility standards.

How It Works:

The UserWay widget appears as a floating accessibility icon on our website. When you click the icon, it opens an accessibility menu that allows you to customize your browsing experience according to your individual needs.

Features Provided by the UserWay Widget:

The UserWay accessibility widget offers the following features to enhance your experience on our website:

- Screen Reader: Provides auditory feedback for on-screen content, reading aloud text, descriptions, and navigational elements for users who are visually impaired.

- Contrast Adjustments: Includes options to invert colors, apply dark mode, and use smart contrast to dynamically adjust color contrast for optimal readability.

- Bigger Text: Allows you to increase text size across the website for improved readability, with multiple levels of text sizing available.

- Text Spacing: Lets you customize spacing between lines of text, with options for light, moderate, and heavy spacing.

- Dyslexia-Friendly Fonts: Offers specialized font choices designed to improve readability for users with dyslexia, featuring distinct letter shapes and spacing.

- Legible Fonts: Provides alternative font options designed for improved readability for all users.

- Highlight Links: Visually emphasizes hyperlinks on the page to help users quickly identify clickable elements.

- Big Cursor: Enlarges the cursor for better visibility on the screen.

- Reading Mask: Applies a semi-transparent mask around the cursor to help focus attention while reading.

- Reading Guide: Provides a horizontal guide that follows the cursor to help users follow lines of text more easily.

- Hide Images: Removes visual elements from the page for users who prefer a simplified, text-only view.

- Tool Tips: Displays alt text descriptions when hovering over images, offering additional context about the image content.

- Dictionary: Offers definitions and additional context for words on the page to support comprehension.

- Keyboard Navigation Enhancements: Improves navigation for users who rely on keyboard input rather than a mouse.

- Accessibility Profiles: Provides preset accessibility configurations for common needs.

Privacy and UserWay:

UserWay does not collect personal information from visitors interacting with the accessibility widget. The widget is designed to enhance accessibility without compromising your privacy.

Accessibility Feedback:

If you encounter any accessibility barriers on our website or have suggestions for improvement, please contact us at tracy@believetosucceedlifecoaching.com or call 605-299-5215. We are committed to making our website as accessible as possible for all users.

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13. THIRD-PARTY LINKS AND SERVICES

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Our website may contain links to third-party websites, resources, or services that are not operated or controlled by Believe to Succeed Life Coaching. These may include social media platforms, blog resources, external educational content, or other websites.

We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of any third-party website you visit. Clicking on a third-party link or visiting a third-party website is at your own risk.

Our client portal is hosted by a third-party platform (believetosucceedtherapy.clientsecure.me). While we have selected this platform for its security and privacy practices, it operates under its own terms of service and privacy policy. We encourage you to review the portal's privacy policy when creating your account.

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14. TELEHEALTH AND VIRTUAL COACHING SESSIONS

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Believe to Succeed Life Coaching provides virtual coaching sessions to clients throughout the United States. When you participate in virtual coaching sessions, please be aware of the following:

Platform Security:

We use secure, encrypted platforms for virtual coaching sessions. These platforms are selected for their commitment to privacy and data protection.

Your Responsibility:

When participating in virtual sessions, we encourage you to use a private, secure location and a trusted internet connection. We are not responsible for unauthorized access to your session caused by your own device, network, or environment.

Recording:

We do not record coaching sessions without your explicit written consent. If recording is ever requested for any reason, we will obtain your consent in advance and explain how the recording will be used and stored.

Technical Data:

The telehealth or video platform used for virtual sessions may collect technical information such as your IP address, device information, and connection data. This data is subject to the platform's own privacy policy.

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15. SOCIAL MEDIA POLICY

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Believe to Succeed Life Coaching maintains a presence on social media platforms for the purpose of sharing resources, inspirational content, and information about our services.

Privacy on Social Media:

Please be aware that any information you share publicly on social media (such as comments, likes, or direct messages) is governed by the privacy policies of the respective social media platform. We do not control how these platforms collect or use your data.

Confidentiality:

We will never disclose that you are a client of Believe to Succeed Life Coaching on social media or any public forum. We will not acknowledge any client relationship in public comments or social media interactions to protect your privacy.

Your Responsibility:

We encourage you to be mindful of your own privacy when interacting with our social media pages. Avoid sharing personal or sensitive information in public comments or posts.

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16. CHILDREN'S PRIVACY

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Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information as soon as possible.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at the information provided in Section 19.

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17. STATE AND FEDERAL COMPLIANCE

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South Dakota Law:

Believe to Succeed Life Coaching operates from Mitchell, South Dakota, and complies with all applicable South Dakota state laws regarding data privacy and protection, including the South Dakota data breach notification statute (SDCL 22-40-19 through 22-40-26).

Federal Compliance:

While life coaching services are generally not subject to the Health Insurance Portability and Accountability Act (HIPAA) in the same way that licensed mental health therapy or medical services are, we are committed to handling all personal and sensitive information with the same care and diligence as if it were protected health information. We follow industry best practices for data privacy and security to protect your information.

If any aspect of our services falls under HIPAA requirements (for example, if services involve coordination with licensed healthcare providers or if applicable regulations change), we will comply with all applicable HIPAA regulations, including the Privacy Rule and Security Rule, regarding the use and disclosure of Protected Health Information (PHI).

Americans with Disabilities Act (ADA):

We are committed to ensuring that our website and services are accessible to individuals with disabilities in compliance with the ADA. Our use of the UserWay accessibility widget (described in Section 12) supports this commitment.

FTC Compliance:

We comply with the Federal Trade Commission (FTC) guidelines regarding the collection and use of consumer information, including transparent disclosure of our data practices as described in this policy.

Disclaimer:

Believe to Succeed Life Coaching provides Christian life coaching services. Our services are not a substitute for licensed therapy, counseling, psychological, or medical treatment. We do not diagnose, treat, or claim to cure any mental health condition or medical illness. If you are experiencing a mental health emergency, please contact a licensed mental health professional or call 911.

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18. CHANGES TO THIS PRIVACY POLICY

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We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or for other operational reasons.

How We Will Notify You:

When we make changes to this policy, we will update the "Last Updated" date at the top of this document. For significant changes, we will make reasonable efforts to notify you, which may include posting a notice on our website, sending an email notification, or informing you during your next coaching session.

Your Continued Use:

Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Previous Versions:

If you would like to review previous versions of this policy, please contact us using the information provided below.

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19. CONTACT INFORMATION

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If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Believe to Succeed Life Coaching

Attention: Tracy Bailey, Privacy Officer

Location: Mitchell, South Dakota

Phone: 605-299-5215 (call or text)

Email: tracy@believetosucceedlifecoaching.com

Website: www.believetosucceedlifecoaching.com

Hours of Operation:

Monday through Friday: 9:00 AM - 5:00 PM (Central Time)

Saturday and Sunday: Closed

We will acknowledge your inquiry within five (5) business days and will work to address your concern or fulfill your request within thirty (30) days.

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Thank you for trusting Believe to Succeed Life Coaching with your personal information. Your privacy is important to us, and we are committed to protecting it.

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